Privacy Policy
Privacy Policy
Effective Date: April 2026
At PATRIOTVO Technical Solutions, we respect your privacy and are committed to protecting the personal and technical data you entrust to us. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
To provide expert technical and aerial services, we may collect:
Contact Information: Name, service address, email, and phone number.
Network & Device Data: Network SSIDs, IP addresses, device serial numbers, and configuration logs necessary for setup and troubleshooting.
Aerial Data: Images, video, and thermal data captured during drone operations.
Payment Information: Handled securely via Wave Accounting; we do not store your credit card details on our local systems.
2. How We Use Your Information
We use your data strictly for "Mission Ready" service delivery, including:
Configuring and optimizing your home or business network.
Providing remote support and proactive network monitoring.
Delivering inspection reports and forensic analysis.
Processing billing and service updates.
3. Data Confidentiality & Security
Given our background in Cybersecurity and Digital Forensics, we take data protection seriously:
CompTIA-Standard Security: We apply industry-standard encryption and security protocols to all data we manage.
Service Access: Remote access to your network is performed only with your authorization and is logged for security.
No Third-Party Sharing: We do not sell, trade, or share your personal or technical information with outside marketers. Data is only shared with third-party vendors (like Ubiquiti or Microsoft) when necessary for hardware registration or support tickets you have requested.
4. Aerial & Forensic Data Retention
Drone Imagery: Photos and videos captured during inspections are stored securely. Unless otherwise agreed, we retain this data for a limited period to provide you with historical records or follow-up reports.
Forensic Data: Any data handled during a Digital Forensic Professional (eCDFP) engagement is treated as high-sensitivity. Upon completion of the project, data is either returned to the client or securely destroyed per the project’s "Rules of Engagement."
5. Your Rights
You have the right to request a copy of the information we hold about you, request corrections, or ask for the deletion of your non-essential service history.
6. Changes to This Policy
As technology and regulations evolve, we may update this policy. We will notify active clients of any significant changes that impact how their data is handled.
Contact Us
If you have questions regarding your privacy or data security, please contact us below