Secure Device Support & Technical Solutions for the DMV
Device & Hardware Support
Support for Your Digital Ecosystem
A powerful network is only as good as the devices connected to it. At PATRIOTVO, we provide comprehensive support for the hardware you use every day. From repairing a cracked laptop screen to securing a smart thermostat, we ensure every "node" on your network is functional and secure.
Multi-Platform Expertise
We provide cross-platform support to keep your ecosystem synchronized, regardless of the operating system:
Computers: Full support for Windows and macOS laptops and desktops.
Mobile: Configuration and troubleshooting for iOS (iPhone/iPad) and Android devices.
Hardware Repair & Optimization
Don't replace your hardware prematurely. We provide expert repair services to extend the life of your technology:
PC & Laptop Repairs: Component replacement, battery swaps, screen repairs, and storage upgrades (SSD migrations).
Performance Tuning: Optimization for slow machines and thorough malware/virus removal.
Home Printer Support: Setup, wireless connectivity troubleshooting, and hardware maintenance for inkjet and laser printers.
Network Infrastructure Hardware
As specialists in Ubiquiti UniFi, we provide professional deployment and maintenance for:
Routers & Gateways: Advanced configuration for maximum security.
Switches: Managed and unmanaged PoE (Power over Ethernet) solutions.
Wireless Access Points: Strategic placement for blanket coverage.
IoT & Smart Home Integration
The "Internet of Things" requires careful handling to ensure security and stability. We assist with:
Smart Home Devices: Setup and secure integration of cameras, doorbells, thermostats, and lighting.
Network Isolation: Ensuring your IoT devices are on a separate, secure VLAN to protect your primary computers and data.
Connectivity Troubleshooting: Fixing "offline" devices and signal interference issues.
The PATRIOTVO Service Standard
Boots on the Ground: On-site hardware fixes and setup across the DMV.
Remote Assistance: Instant software troubleshooting for your Windows or Mac devices.
Veteran-Owned Precision: Every device is configured with a focus on reliability and tactical security.
While these are our most common deployments, our technical capabilities are extensive. If you have a specific challenge or a unique integration in mind, we have the expertise to handle it
Services and Prices
Meet and Greet
To ensure your mission starts with full situational awareness, I offer a dedicated Technical Meet & Greet session. This is a boots-on-the-ground consultation or a Video Call where we sit down to discuss the specific "pain points" in your current setup—whether it’s persistent WiFi dead zones, aging hardware, or security vulnerabilities. We’ll use this time to map out your objectives, whether you're looking to install a robust Starlink bridge for a multi-acre farm, upgrade your home office to professional-grade Ubiquiti UniFi infrastructure, or integrate a new suite of smart IoT devices. My goal is to listen first, analyze the environment, and then provide a tactical roadmap tailored to your property and your goals, ensuring that every piece of tech I deploy is a direct solution to your needs.
Wireless Install
Technical needs are rarely one-size-fits-all. If your requirement isn't listed, let’s discuss it during your initial consultation.
Services Provided:
Hardware Optimization: Positioning the router for maximum signal coverage across the primary living/work areas.
Security Hardening: * Updating firmware to the latest stable version.
Changing default admin credentials.
Setting up WPA3 (or strongest supported) encryption.
Disabling insecure features like WPS or UPnP.
Guest Network Setup: Configuring a separate, isolated VLAN for guests or IoT devices (smart plugs/cameras) to protect the main home office devices.
Performance Testing: Running speed tests at the router and at the furthest point in the house to verify throughput.
Device Onboarding: Connecting up to 3-5 primary devices (Main PC, Phone, Printer) to ensure they are communicating properly.
While this represents our core service offerings, PATRIOTVO provides a comprehensive range of custom technical solutions. If you have a specific requirement not listed here, please contact us for a tactical assessment.
Remote Desktop Support
The Service:
Secure Remote Connection: Using a professional, encrypted tool to access the client's Windows or Mac environment.
OS Optimization: Cleaning up startup items, clearing system caches, and removing "bloatware" to increase speed.
Security Sweep: Running deep scans for malware/spyware and verifying that Windows Defender or macOS security settings are active.
Software Troubleshooting: Resolving "DLL" errors, app crashes, or driver conflicts.
Patch Management: Ensuring the OS and critical applications (browsers, office suites) are fully updated to prevent vulnerabilities.
While this represents our core service offerings, PATRIOTVO provides a comprehensive range of custom technical solutions. If you have a specific requirement not listed here, please contact us for a tactical assessment.
Quick Fixes: 15 minutes and under of work, flat rate of $20 per incident
Onesite Desktop Support
Note: "Deployment Fee $30 for sites more than 30 miles away.
The Service:
Hardware Diagnostics: Testing RAM, hard drive health (SMART status), and power supplies.
Physical Cleaning: Using compressed air to clear dust from fans and heat sinks to prevent thermal throttling (especially important for rural/farm environments with higher dust).
Hardware Upgrades: Installing SSDs (cloning the old drive to the new one), upgrading RAM, or replacing damaged screens/keyboards.
Peripheral Integration: Hard-wiring printers, configuring scanners to "scan-to-email," and setting up multi-monitor workstations.
Network Verification: Ensuring the machine is getting the maximum possible speed from the local network (checking Cat6 cables and WiFi signal strength).
While this represents our core service offerings, PATRIOTVO provides a comprehensive range of custom technical solutions. If you have a specific requirement not listed here, please contact us for a tactical assessment.
Advanced Virus, Malware & Ransomware Removal
Note: "Deployment Fee $30 for sites more than 30 miles away.
Targeting: Compromised systems, slow performance, or suspicious "pop-ups."
Rate: $150 – $225 (Flat Rate) * Note: If the infection is so deep it requires a full OS reinstall,the rate is $225
The Service:
Deep System Scans: Utilizing enterprise-grade tools to identify and quarantine Trojans, Rootkits, and Adware.
Registry & Startup Repair: Cleaning up the "trail" left behind by viruses to restore system boot speeds.
Security Hardening: Reviewing current antivirus/firewall settings and installing CompTIA-standard protection layers.
Browser Sanitization: Clearing hijacked search engines and malicious extensions from Chrome, Safari, or Edge.
Vulnerability Assessment: Identifying how the infection occurred (outdated software, phishing, etc.) and educating the client on prevention.
Peripheral & Smart Device Integration
Note: "Deployment Fee $30 for sites more than 30 miles away.
Targeting: Printers, scanners, multi-monitor setups, and IoT devices for homes or farms.
Rate: $95 (Initial Setup/1st Hour) | $75/hr (Additional hours)
The Service:
Printer & Imaging Setup: Hard-wiring or wirelessly connecting inkjet/laser printers and ensuring "Scan-to-Cloud" or "Scan-to-Email" works seamlessly.
Workstation Optimization: Setting up docking stations, dual/triple monitors, and ergonomic peripherals (keyboards/mice) for home offices.
IoT/Smart Device Deployment: Connecting smart thermostats, security cameras, or smart lighting to the network.
Network Segmentation: For security, we ensure these devices are placed on a Guest/IoT VLAN so they cannot see your private PCs or sensitive data.
Driver Management: Installing the latest certified drivers to ensure hardware stability and full feature access.
PATRIOTVO Cat6 Installation Fees:
1. Standard Interior Run (Up to 100ft)
Target: Basic attic or crawlspace pulls to a wall jack.
Recommended Price: $175 per drop
Includes: * High-quality Riser-rated (CMR) Cat6 cable.
Terminating both ends (Keystone jack and RJ45 or Patch Panel).
Basic wall plate installation.
Integrity testing to ensure Gigabit speeds.
2. Outdoor/Direct Burial Run
Target: Detached garages, barns, or pole-mounted cameras.
Recommended Price: $3.50 per linear foot (plus a $150 base termination fee).
Includes:
Shielded Outdoor Rated (CMX) Cat6: Necessary for UV protection and moisture resistance.
Ethernet Surge Protectors: As a Patriot Missile veteran, I know the importance of hardening systems. Every outdoor run should include surge protection (like the UniFi ETH-SP-G2) at both ends to protect the main switch from lightning strikes.
Conduit Labor: If you are running through PVC or EMT conduit, add $2.00/ft for the physical mounting of the pipe.
3. The "Penetration" Fee
Target: Drilling through brick, stone, or exterior siding.
Recommended Price: $50 per hole
Why: Drilling through the exterior of a home or a stone barn requires specialized bits and proper weather-sealing (silicone/grommets). It adds risk and time that will be billed separately.
The "Fiber Bridge"
For our farm and estate clients where the run exceeds 328 feet (100 meters), Cat6 will fail due to voltage drop.
The Solution: a Fiber Optic link or a UniFi Building-to-Building Bridge (UBB).
Pricing: These are typically quoted as custom projects starting at $850+ because they require specialized transceivers or wireless alignment.
The "Patriot" Edge
Why is our cable run is more expensive than the local handyman? See our them "Mission-Critical" answer:
"I don't just 'run wires.' I deploy shielded, outdoor-rated infrastructure with dedicated surge suppression to protect your $2,000 server rack from a single lightning strike. We use solid copper, not cheap Copper Clad Aluminum (CCA) that degrades over time. It’s built to stay up, period."